Privacy Policy

This Privacy Policy describes how personal data is collected, used, and protected on the website of the local accommodation Praia das Conchas, owned by Ana Vanessa Simão Henneberke, located at Quinta da Balaia 21, 8200-594 Albufeira, Portugal.

1. Data Controller

Ana Vanessa Simão Henneberke is the data controller responsible for the processing of personal data provided through this website.

Contact:

  • Address: Quinta da Balaia 21, 8200-594 Albufeira
  • Telephone: 207955565* (call to national landline rate)
  • Email: info@praiadasconchas.pt

2. Data collected

The following personal data may be collected via the website:

  • Name
  • Email address
  • Telephone number
  • Address

Additional data such as payment details and identification for check-in are only collected via external platforms (Booking, Airbnb, etc.) and not directly by this website.

3. Data collection method

The data is collected through:

  • Contact forms on the website
  • Cookies
  • Bookings through external platforms not associated with this website

4. Purpose of Data Processing

Collected data is used for the following purposes:

  • Booking management
  • Communication with users
  • Compliance with legal obligations
  • Promotion of accommodation and commercial communications

5. Legal basis

Data processing is based on:

  • User consent
  • Contract execution
  • Fulfilling a legal obligation
  • Legitimate interest

6. Data Sharing

Data can be shared with:

  • Legal entities
  • Accounting services
  • Booking management platforms (in cases external to the website)

7. Data Retention

Personal data will be retained for the period legally required for the purposes that justified its collection.

8. Data subjects' rights

Under the terms of the applicable legislation, the holders of personal data have the right to:

  • Right of Access: to know if your data is being processed, what data is collected, why and to whom it is disclosed;
  • Right of Rectification: correct or complete your personal data if it is incorrect or incomplete;
  • Right to erasure (or "right to be forgotten"): request the erasure of your personal data, provided there is no legal obligation to retain it;
  • Right to Restriction of Processing: restrict the processing of your data in certain circumstances, such as when you contest its accuracy;
  • Right to object: to object to the processing of data, for reasons related to your particular situation, or for direct marketing purposes;
  • Right to Data Portability: receive the data provided in a structured format and transmit this data to another responsible party, if technically feasible.

Requests to exercise these rights should be addressed to info@praiadasconchas.pt. A response will be guaranteed within the established legal deadlines.

9. Security measures

We implement appropriate technical and organizational security measures, including:

  • Data encryption
  • Controlling access to sensitive information
  • Regular backups to prevent data loss

10. Cookies

This website may use cookies to:

  • Ensuring the best browsing experience for the user
  • Remarketing and promotional campaigns

11. International Data Transfers

No international data transfers are made via this website. Data is hosted and processed in Portugal.

12. Data Protection Officer

There is currently no designated Data Protection Officer. All questions relating to data protection should be addressed to info@praiadasconchas.pt.

13. Communication via WhatsApp

This website offers contact functionality via WhatsApp, facilitating direct and immediate communication with users. By using this feature, the user consents to the use of their telephone number exclusively for contact purposes related to information, bookings or customer support. No data will be shared with third parties or used for other purposes without proper consent.

14. Changes to this Policy

We reserve the right to change this Privacy Policy at any time. Any changes will be published on this page.

Last updated: 17-05-2025

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